Returns & Exchanges
At Fila, we want you to be fully satisfied with your purchase, which is why we offer a 30-day return window for items in original, unworn condition. Whether you need a different size or a full refund, our process is designed to get you back in the game quickly.
Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.
Print Your Label
Select your reason for return and download the prepaid shipping label provided by our system to ensure tracked delivery.
Pack Your Items
Place the items in their original packaging, including all tags and shoe boxes, and securely attach the shipping label to the outside.
Ship and Track
Drop off your package at any authorized carrier location and keep your receipt until your refund or exchange is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing
